Mentions légales

1. Introduction

Welcome to Prozyentia. By accessing and using our website, you agree to comply with these Legal Terms and Conditions, as well as our Privacy Policy, Terms of Service, and Shipping Policy. If you do not agree with any part of these terms, you should discontinue using our website and services immediately.

2. Intellectual Property

All content available on the Prozyentia website, including text, images, logos, graphics, videos, and software, is the property of Prozyentia or its content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without prior written permission from Prozyentia.

3. Product Information

We strive to ensure that all product descriptions, pricing, and availability information are accurate and up to date. However, we do not guarantee that all content is free from errors. Prozyentia reserves the right to correct any errors or update information at any time without prior notice.

4. Ordering and Payment

By placing an order, you agree to purchase products in accordance with these Terms. Prozyentia reserves the right to refuse or cancel any order at its sole discretion.

All prices are listed in Euros (€) unless otherwise stated, and payments are securely processed through trusted third-party payment providers.

5. Payment Methods

We accept secure payment methods including major credit and debit cards and other available digital payment options.

You are responsible for ensuring that all payment information provided is accurate and valid.

6. Shipping and Delivery

For full details regarding delivery times, shipping fees, and service areas, please refer to our Shipping Policy.

While we aim to ensure timely delivery, Prozyentia is not responsible for delays caused by courier services, customs processes, or other circumstances beyond our control.

7. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Return & Refund Policy.

Returns are accepted within the specified timeframe and must meet all stated conditions.

8. Limitation of Liability

To the maximum extent permitted by law, Prozyentia shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to financial loss, data loss, or business interruption.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Italy.

Any disputes shall fall under the exclusive jurisdiction of the competent courts in Italy.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

By using our website, you agree to the practices described in that policy.

11. Changes to Terms

Prozyentia reserves the right to update or modify these Legal Terms at any time without prior notice.

Changes will take effect immediately upon being posted on our website. It is your responsibility to review these Terms periodically.

12. Force Majeure

Prozyentia shall not be held responsible for any delay or failure in performance caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, government actions, or technical failures.