Privacy policy

Store Information

Store: Prozyentia
Address: Via Guglielmo Marconi 42, 80014 Giugliano in Campania (NA), Italy
Email: contact@prozyentia.com
Phone: +39392623045
Full Name: Donatella Sanna

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information: Name, billing and shipping address, phone number, and email address. Payment details are processed securely through trusted third-party payment providers.

Technical Information: IP address, browser type, time zone, and device information. This data may be collected through cookies, pixels, and similar tracking technologies.

Order Information: Details of products purchased, order history, and communication preferences.

2. How We Use Your Information

We use your information to process and fulfill orders, provide customer support, improve website performance and services, prevent fraud and unauthorized activity, and send marketing communications only when you have given consent.

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss. All payment transactions are securely encrypted and handled by trusted third-party providers. We do not store your payment card details.

4. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, although some features of the website may not function properly without them.

5. Third-Party Services

We may share limited data with trusted third parties such as payment processors, logistics providers, and analytics services. These partners are only given access to the information necessary to perform their services and are required to comply with applicable data protection regulations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, tax, and accounting obligations.

7. Your Rights (EU / GDPR)

If you are located in the European Union, you have the right to access, correct, or delete your personal data, withdraw consent for marketing communications, request data portability, and object to certain types of processing. To exercise these rights, please contact us at contact@prozyentia.com.

8. Email Marketing

If you subscribe to our newsletter, you may receive updates, promotions, and offers. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page.